Manage Human Resources Strategic Planning

Task 1

Assessment Instructions

This is an individual assessment. You are required to demonstrate a sound knowledge of the unit requirements in your responses.

If you need help understanding any questions, ask your assessor to explain.

To be deemed competent you will need to successfully demonstrate the following:

  • You must complete and successfully answer all questions.

Question 1

What drives strategic human resource management and what activities might need to be undertaken as part of strategic human resource management?

 Please answer Question 1 here.      

Question 2

Describe four key human resource practices and functions required by an organisation to ensure that it meets its key objectives.

 Please answer Question 2 here.      

Question 3

Explain at least two reasons why it is important for managers to understand human resource strategic direction, objectives and targets.

 Please answer Question 3 here.      

Question 4

Describe three trends and emerging practices that may have an impact on human resource management in an organisation.

 Please answer Question 4 here.     

Question 5

To identify an organisation’s strategic human resource objectives, what sources would you consult within the organisation?

 Please answer Question 5 here.      

Question 6

Explain how you keep up-to-date with changes in workplace legislation and regulations.

 Please answer Question 6 here.      

Question 7

Explain how you will consult with relevant managers to identify their human resource needs and preferences.

 Please answer Question 7 here.      

Question 8

How will you gain agreement from managers for the strategic human resources plan?

 Please answer Question 8 here.      

Question 9

What potential costs and benefits are associated with the provision of an internet-based recruitment system?

Please answer Question 9 here.       

Question 10

How can you ensure the strategic plan’s style of writing matches its purpose and audience?

Please answer Question 10 here.       

Question 11

Organisations need to have a ready supply of labour to ensure it can meet its objectives – outline three possible options for sourcing labour.

Please answer Question 11 here.       

Question 12

Describe at least two systems, devices or applications of technology that may affect job roles in an organisation. Explain the possible impact.

Please answer Question 12 here.       

Question 13

Company B is a large national confectionary manufacturer and its headquarters are in Melbourne. It has previously been the market leader, but over the last few years its market share has been declining due to overseas competition. Company B plans to relocate its head office to Brisbane to take advantage of less expensive overheads, and perhaps to reduce its manufacturing operations in Sydney and Melbourne. There are rumours that it may be taken over by a UK-based multinational. Some staff have already been offered redundancies, especially in middle management positions.

Required:

Define the company’s corporate strategy.

What potential issues and/or problems might the company face in the near future?

Prepare an appropriate HR strategy for the organisation for the next one to two years.

Please answer Question 13 here.       


Task 2

Assessment Instructions

This is an individual assessment. You are required to demonstrate a sound knowledge of the unit requirements in your responses.

If you need help understanding any questions, ask your assessor to explain.

To be deemed competent you will need to successfully demonstrate the following:

  • You must complete and successfully answer all questions.

Question 1

Explain how you will identify appropriate people to work with you on the strategic HR plan’s implementation.

Please answer Question 1 here.       

Question 2

Identify four types of data needed to develop a new HR budget. Why is it necessary to collect this data?

Please answer Question 2 here.        

Question 3

Identify and explain one of the hurdles to effective monitoring and review.

Please answer Question 3 here.       

Question 4

Provide two examples of how government policy impacts HR strategies.

Please answer Question 4 here.       

Question 5

What changes to internal and external factors could result in the need to modify or refine an HR plan? Provide an example of each.

Please answer Question 5 here.       

Question 6

Develop a process for evaluating the overall effectiveness of HR strategies and services.

Please answer Question 6 here.       

Question 7

Explain how you will monitor the progress of the strategic HR plan’s implementation.

Please answer Question 7 here.       

Question 8

Identify and explain two reasons why you might need to adapt the strategic HR plan.

Please answer Question 8 here.       

Question 9

Identify at least three pieces of legislation relevant to the operations of an organisation you are familiar with. Explain the relevance of the legislation to human resources.

Please answer Question 9 here.       

Question 10

Identify the steps required to undertake a cost-benefit analysis of these options. Explain the concept of a cost-benefit analysis as part of the effective provision of HR services.

Please answer Question 10 here.       

Question 11

Explain three changes in circumstances that might prompt you to adapt your human resources strategic plan.

Please answer Question 11 here.       

Question 12

Consider an organisation you are familiar with. Assume you are the HR manager and you have been asked by one of the organisation’s managers to provide advice on how to evaluate the performance of a plan against the plan’s stated objectives. Develop a checklist of actions the manager can use to effectively undertake this task.

Please answer Question 12 here.       


Task 3

Assessment Instructions

This is an individual assessment. You are required to demonstrate your skills and knowledge by completing a scenario-based project. You will need to access and read BizOps Enterprises documents, policies and templates to familiarise yourself with the scope of the organisation’s operations. If you need help understanding any questions, ask your assessor to explain.

To be deemed competent you will need to successfully demonstrate the following:

  • You must complete and successfully answer all questions.

Scenario- BizOps Enterprises

BizOps Enterprises is a national retail business specialising in a range of exclusive products. BizOps has over 150 retail, online and phone order outlets across Australia, and over 1300 full-time, part-time, casual and contractual members of staff.

BizOps is committed to:

•     providing high quality and innovative products and services to customers

•     meeting the changing needs of customers

•     offering innovative product solutions

•     delivering speedy and personalised service

•     employing professional and enthusiastic staff

•     providing clean and ‘green’ products and services

•     adopting sustainable work practices

•     undertaking continuous improvement processes.

BizOps is known for its enthusiastic and inclusive culture. BizOps seeks to maintain professional and well-supported staff.

You receive an email from Sayo Yoshida, Managing Director: Human Resources.

Subject: Human resources strategic plan

Thank you for taking on the role of Human Resources Manager at BizOps Enterprises. As you are aware, you are replacing Gina Harris who is on leave for six months. The managing directors are in the process of developing the organisation’s five-year strategic plan. To achieve competitive advantage, the directors are pursuing an innovation strategy with a focus on developing a range of tools to enhance the customer’s online shopping experience.

They have developed an innovation strategy to ensure the organisation’s sustainability and consequently, they need to ensure the organisation’s workforce is able to implement this strategy. You have been asked to prepare a comprehensive draft of the human resources strategic plan. Please begin by researching the planning requirements to develop a draft of the human resources plan. You will need to review the current business plan and consider the information relating to the innovation strategy to determine our HR direction. In drafting the plan, you will consult with me and other relevant managers about their HR preferences and approaches. You will also need to identify HR services to implement the innovation strategy, their costs, requirements and risks.

It would be much appreciated if you could prepare this information so we can review and finalise development by the end of this month.

Regards,

Sayo Yoshida

Managing Director: Human Resources

Procedures

For this project, you are required to develop a human resources strategic plan. Complete the following tasks to guide you through the development and preparation of this project.

Research planning requirements:

  • Review the company business plan (Appendix 2) and organisation operational plan in reference to the HR strategic direction and objectives in a one-page report.
  • Undertake a PEST analysis using the PEST analysis template (Appendix 3) to determine trends and issues, including new and emerging technology that could impact human resource management in the organisation.
  • State the future labour needs and skill requirements for the organisation and identify potential options for sourcing these. Submit a one-page report of your findings.
  • Consider internal stakeholders using the organisation charts (Appendix 1). Create a simple engagement and communicate with them to identify their HR preferences, and to reach agreement on philosophies, values and policies. Explain how you will obtain support for the plan.
  • Develop the draft human resources strategic plan:
  • Determine strategic directions, objectives and targets.
  • Identify the HR training and development services that will need to be delivered to achieve the HR strategic objectives.
  • Provide a cost-benefit analysis of the training and development services.
  • Identify appropriate technology and systems to support agreed human resource programs and practices.
  • Using the risk management plan template (Appendix 4), develop a risk management plan to support the human resources strategic plan.
  • Prepare a schedule for implementation.
  • Prepare a budget for training and development services.
  • Determine how the plan will be monitored and reviewed, and how amendments will be made if issues arise.
  • Outline the process HR will undertake to evaluate performance against plan objectives and make improvements.

To be deemed competent you will need to successfully demonstrate the following:

You must submit:

  • a one-page report on strategic direction and objectives
  • a PEST analysis
  • a one-page report on future labour needs
  • an engagement and communication plan
  • a draft human resources strategic plan, including responses to all tasks.
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