Mobile Devices and Self-Service e-Commerce
Imagine that you have been hired by the startup e-Commerce company Sports R US to provide a convenient self-service solution for customers accessing sports products. The Web application would need to be available on mobile devices (e.g., smartphones, tablets, laptops, notebooks). The application also needs to work on multiple Web browsers (i.e.., Chrome, Internet Explorer, Firefox, Safari and others to support self-service tasks. Sports- R-US has asked you to provide a Human-Computer Interaction (HCI) guide for design and implementation of this service.
Note: You may create and / or make all necessary assumptions needed for the completion of this assignment.
This assignment must address the following topics:
Write a six to eight (6-8) page paper in which you:
1. Describe the following:
2. Design each of the following using Microsoft Visio or any open source wire framing or mockup tool. Note: The graphically depicted solution is not included in the required page length.
3. Recommend one (1) prototype that could be created.
4. Determine the type of evaluation method to use in a Web design for the best user experience.
5. Provide key details of how the mobile self-service will be implemented on various mobile devices.
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