Synchrony Financial

Paper instructions

I work at Synchrony Financial as a VP of Client Credit Strategic Initiatives. I am responsible for new client integrations and project management as it relates to credit and fraud. We are a major retail credit card bank.

Assignment Content

Imagine you are an internal organizational consultant for your company. You have been asked to write an organizational analysis report in which you:

Research and present findings related to the current culture of the organization.
Provide strategies to address future challenges.

Write a 5-6 page report (not including references and appendices) in which you include the following sections:


Briefly explain the context and rationale for your research.

Literature Review

Research the future of organization theory as posited by organizational theorists and/or experts, particularly any elements that might be of particular concern to your organization. Select ideas from the list below or choose your own: – I want this paper to be based on Work from Home benefits and challenges. (My company currently is 100% WFH for all employees and is planning to slowly allow people who are vaccinated to go back into the office but as of now we all work at home and communicate virtually)
Organizational structure types (hierarchical, flat, etc.)
Organizational culture
Competition and/or efficiency
Work from Home (WFH) benefits and challenges. What impact will WFH policies have on organizational structure and trust?
Select and compare three organizational theories highlighted in the literature. How are they similar? How do they differ? How might these theories impact your recommendations regarding organizational design and how future organizational structures should be developed?
Consider reading the following articles from the University Library as part of your literature review:
“Tackling Design Anew: Getting Back to the Heart of Organizational Theory”
“Theories and Contemporary Development of Organizational Perspectives in Social Sciences. The Development of Organizational Theory and the Emergence of Challenges to the Traditional Rational Approaches to Understand the Organization. Part 2”

Organizational Challenge (Research Problem)

Describe your organization’s current culture and structure.
Assess 3-4 external forces (local, national, global) that have or will have a concerning impact on the organization. Provide rationale for each. Consider the following forces or choose one of your own:
Technological developments
Evolving workforce
Societal trends
Remote work/work from home

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